Legal

Host Agreement

Effective September 26, 2026 · Version 2026-09-26.host-v1

Also see our Terms of Service, Privacy Policy, Trip protection terms, and Trust & Safety.

JOY RIDE

HOST AGREEMENT

Effective Date: September 20, 2026 Version: 1.0

IMPORTANT NOTICE

This Host Agreement ("Host Agreement") governs the relationship between JoyRide ("JoyRide," "we," "us," or "our") and each person or entity that lists, offers, or makes a vehicle available for booking through the JoyRide marketplace ("Host," "you," or "your").

By creating a Host account, submitting a vehicle for approval, publishing a vehicle listing, accepting a booking, or otherwise participating as a Host on JoyRide, you agree to this Host Agreement.

This Host Agreement supplements and incorporates the JoyRide Terms of Service, JoyRide Privacy Policy, and applicable JoyRide Trip Protection and Platform Protection Terms, each as amended from time to time.

If there is a conflict between this Host Agreement and another JoyRide agreement, the following order generally applies:

Mandatory applicable law;
The applicable insurance policy or protection-plan documents;
A state-specific supplement;
This Host Agreement;
The JoyRide Terms of Service; and
Other general JoyRide policies or guidance.

Nothing in this Host Agreement is intended to reduce or eliminate any right or protection that cannot lawfully be waived.

1. HOST MARKETPLACE RELATIONSHIP

1.1 JoyRide Marketplace

JoyRide operates a peer-to-peer vehicle marketplace that allows vehicle owners and authorized vehicle providers to make vehicles available to Guests.

JoyRide is not the owner of your vehicle solely because you list it on the platform.

Except where expressly stated otherwise, JoyRide does not take possession of, operate, maintain, repair, or control your vehicle.

1.2 Host-Controlled Vehicle

You remain responsible for your vehicle and for ensuring that the vehicle is legally eligible, mechanically appropriate, properly maintained, accurately represented, and lawfully offered through JoyRide.

1.3 Independent Relationship

You are an independent participant on the JoyRide platform and are not an employee, agent, franchisee, partner, joint venturer, or legal representative of JoyRide solely because you participate as a Host.

You may not represent yourself as an employee, officer, agent, or authorized representative of JoyRide unless expressly authorized in writing.

1.4 No Guarantee of Bookings

JoyRide does not guarantee that your vehicle will receive bookings, a particular number of bookings, a minimum utilization rate, or a minimum amount of income.

2. DEFINITIONS

For purposes of this Host Agreement:

"Booking" means a reservation made by a Guest for a Host Vehicle through JoyRide.

"Booking Period" means the period beginning at the scheduled trip start time and ending at the scheduled trip end time, as modified or extended through JoyRide.

"Guest" means a person authorized by JoyRide to book and use a Host Vehicle.

"Host Vehicle" means a vehicle approved by JoyRide and listed by the Host.

"Listing" means the information, photographs, pricing, availability, vehicle description, rules, location information, and other content associated with a Host Vehicle.

"Host Payout" means the amount JoyRide owes or pays to a Host after applicable fees, adjustments, refunds, chargebacks, taxes, claims, offsets, and other permitted deductions.

"Instant Book" means a booking feature that permits eligible Guests to reserve an eligible Host Vehicle without requiring the Host to manually approve each individual booking.

"Protection Terms" means JoyRide's applicable Trip Protection and Platform Protection Terms and any applicable insurance or protection documentation.

"Platform" means the JoyRide website, mobile application, software, marketplace, communication systems, and related services.

3. HOST ELIGIBILITY

To become and remain a Host, you must:

Be at least 18 years old;
Have legal capacity to enter into this Agreement;
Provide accurate identity and contact information;
Successfully complete any identity, fraud, ownership, or compliance verification required by JoyRide;
Have the legal right to list and make the vehicle available;
Have authority to enter into agreements concerning the vehicle;
Comply with applicable federal, state, and local laws;
Maintain required vehicle registration and documentation;
Maintain required insurance or participate in applicable JoyRide protection arrangements;
Maintain an active and verified payout account;
Provide accurate vehicle information; and
Comply with all JoyRide policies applicable to Hosts.

JoyRide may require additional documentation before approving or continuing any Host or vehicle.

4. OWNERSHIP AND AUTHORITY TO LIST

4.1 Ownership or Legal Authority

You represent and warrant that you either:

own the Host Vehicle; or
have sufficient legal authority from the owner or other rights holder to list and make the vehicle available through JoyRide.

4.2 Leased or Financed Vehicles

If a vehicle is leased, financed, subject to a lien, or otherwise encumbered, you are responsible for determining whether its lease, loan, financing agreement, insurance policy, or other contract permits peer-to-peer vehicle sharing.

JoyRide does not guarantee that a lender, lessor, insurer, manufacturer, or other third party permits sharing.

4.3 No Unauthorized Vehicles

You may not list a vehicle that you have stolen, unlawfully obtained, borrowed without permission, or otherwise lack authority to make available.

5. VEHICLE ELIGIBILITY

JoyRide may permit various vehicle categories, including:

Cars;
SUVs;
Pickup trucks;
Vans;
Luxury vehicles;
Electric vehicles;
Motorcycles; and
Other vehicle categories approved by JoyRide.

JoyRide may establish category-specific eligibility requirements.

5.1 Commercial Vehicles

Commercial vehicles may be prohibited unless specifically approved by JoyRide.

5.2 Salvage and Rebuilt Vehicles

Vehicles with salvage, rebuilt, reconstructed, branded, or similar titles may be permitted only if expressly allowed by JoyRide and accurately disclosed.

JoyRide may impose additional inspection or documentation requirements.

5.3 Older Vehicles

Older vehicles may be permitted subject to JoyRide's applicable age, condition, safety, and inspection requirements.

5.4 Vehicle Modifications

Material modifications must be disclosed to JoyRide.

JoyRide may prohibit modifications that create safety, insurance, regulatory, operational, or Guest-experience concerns.

6. VEHICLE REGISTRATION AND LEGAL STATUS

Each Host Vehicle must be properly registered and legally eligible to operate in the jurisdiction in which it is offered.

You must promptly notify JoyRide if:

registration expires;
registration is suspended;
registration is revoked;
title status changes;
the vehicle becomes subject to a legal restriction;
the vehicle is reported stolen;
the vehicle becomes unsafe;
a governmental authority restricts its operation; or
another event occurs that could affect its eligibility.

You may not knowingly list a vehicle that cannot legally be operated.

7. LISTING ACCURACY

You are solely responsible for ensuring that your Listing is truthful, complete, current, and not misleading.

Your Listing must accurately disclose, as applicable:

Make;
Model;
Year;
Trim;
Vehicle type;
Mileage;
Transmission;
Fuel type;
EV charging characteristics;
Seating capacity;
Number of doors;
Vehicle features;
Safety features;
Location or pickup area;
Availability;
Pickup and return requirements;
Mileage restrictions;
Fuel requirements;
Charging requirements;
Pet policies;
Smoking policies;
Additional fees;
Known limitations;
Title status;
Material damage;
Material modifications;
Required equipment; and
Other information reasonably relevant to a Guest's decision to book.

7.1 No Material Misrepresentation

You may not:

exaggerate vehicle features;
use photographs of another vehicle;
misrepresent vehicle condition;
hide material damage;
falsely describe the vehicle's age or mileage;
falsely describe availability;
misrepresent pickup arrangements;
falsely claim that a vehicle has a feature it does not have; or
omit information when the omission would make the Listing materially misleading.

7.2 Updating Listings

You must promptly update your Listing whenever information becomes inaccurate.

A material change must be disclosed before accepting another Booking.

7.3 JoyRide Review

JoyRide may review Listings for accuracy, safety, compliance, quality, fraud, or other marketplace purposes.

Approval does not constitute a guarantee that the Listing is accurate or that the vehicle will remain eligible.

8. VEHICLE PHOTOGRAPHS

You must provide accurate and reasonably current photographs of the Host Vehicle when requested.

Photographs should:

Show the actual vehicle;
Represent its current condition;
Be sufficiently clear to identify material condition;
Not intentionally conceal material damage;
Not contain misleading alterations; and
Be updated when material changes occur.

JoyRide may reject photographs that are misleading, inappropriate, outdated, or inconsistent with the vehicle.

9. VEHICLE CONDITION

9.1 General Standard

Each Host Vehicle must be maintained in a condition reasonably suitable for the use disclosed in the Listing.

9.2 Safety

You must not make a vehicle available if you know or reasonably should know that it has a material safety defect.

Examples include:

unsafe tires;
severely worn brakes;
steering defects;
dangerous suspension defects;
malfunctioning required lights;
known critical engine or transmission problems;
unsafe windshield damage;
dangerous fluid leaks;
recalled safety defects when operation is prohibited or unsafe; or
other conditions that materially impair safe operation.

9.3 Maintenance

You are responsible for routine maintenance, including as applicable:

Oil and fluids;
Tires;
Brakes;
Batteries;
Lights;
Windshield wipers;
Required inspections;
Manufacturer-recommended service;
Recalls;
EV charging equipment; and
Other ordinary maintenance.

9.4 Mechanical Problems

If a mechanical problem arises that could make the vehicle unsafe or unsuitable for a Booking, you must promptly remove the vehicle from availability and notify JoyRide when appropriate.

10. PRE-TRIP CONDITION DOCUMENTATION

Before each Booking, you must follow JoyRide's applicable vehicle condition documentation process.

This may include photographs or other records showing:

Exterior;
Interior;
Wheels and tires;
Windshield and glass;
Odometer;
Fuel level;
Battery/charge level;
Existing damage;
Accessories;
Keys;
Required equipment; and
Other relevant vehicle conditions.

You must not intentionally manipulate, delete, alter, or falsify condition documentation.

11. POST-TRIP CONDITION

After a Booking, you should inspect the vehicle promptly.

If JoyRide requires post-trip documentation, you must submit it within the applicable timeframe.

You should document:

New damage;
Missing items;
Fuel/charging level;
Mileage;
Cleaning condition;
Smoking evidence;
Pet-related damage;
Mechanical issues;
Keys;
Accessories; and
Other material changes.

Failure to document condition may affect your ability to establish a claim or recover certain amounts.

12. CLEANLINESS

You must provide the vehicle in a reasonably clean condition consistent with the Listing and JoyRide's applicable cleanliness standards.

You may not intentionally provide a vehicle with:

Excessive trash;
Strong odors;
Significant food debris;
Hazardous substances;
Excessive dirt;
Biohazards; or
Other conditions that materially interfere with normal Guest use.

13. SMOKING AND VAPING

Unless expressly permitted under JoyRide policy, smoking and vaping are prohibited in Host Vehicles.

You must accurately disclose any vehicle-specific rules.

Hosts may not falsely claim smoking-related damage for the purpose of obtaining payment.

14. PETS AND ANIMALS

You must accurately state any pet or animal restrictions that apply to your vehicle.

Nothing in a Host Listing may override applicable disability-access or other legally protected rights.

JoyRide may establish marketplace rules concerning service animals and assistance animals.

15. VEHICLE KEYS AND ACCESS

You must provide Guests with the access necessary to use the vehicle as described in the Listing.

Unless JoyRide expressly approves another process, the Host is responsible for:

Providing functional keys;
Maintaining necessary key fobs;
Providing required access instructions;
Ensuring that the Guest can reasonably access the vehicle; and
Recovering keys or access devices after the Booking when applicable.

You may not knowingly provide a defective or nonfunctional key.

16. VEHICLE LOCATION AND PICKUP

The pickup process must match the Listing.

You must not materially change the pickup location after a Booking without:

Guest agreement when required; and
JoyRide approval when required.

You may not direct Guests to an unsafe, illegal, prohibited, or materially different pickup location.

17. VEHICLE AVAILABILITY

You are responsible for keeping your calendar accurate.

If your vehicle is unavailable, you must promptly block the relevant dates.

You must not:

Accept a Booking and then make the vehicle unavailable;
Double-book the vehicle;
Rent the vehicle through another service for the same period;
Sell or transfer the vehicle without resolving affected Bookings; or
Otherwise knowingly create a conflict that prevents fulfillment of a Booking.

18. INSTANT BOOK

18.1 Instant Book Feature

If enabled, Instant Book allows eligible Guests to reserve your vehicle without requiring your individual approval of each Booking.

By enabling Instant Book, you authorize JoyRide to confirm qualifying Bookings according to the criteria and settings applicable to your Listing.

18.2 Host Responsibility

Before enabling Instant Book, you must ensure that:

Your calendar is accurate;
Your vehicle is available;
Your pickup arrangements are workable;
Your Listing is accurate;
Your vehicle meets JoyRide's requirements;
Your pricing is current;
Your vehicle can reasonably accommodate qualifying Bookings; and
You can comply with the Booking requirements.

18.3 No Selective Cancellation

You may not cancel an Instant Book merely because you dislike the Guest, dislike the price after booking, prefer another Guest, or otherwise wish to avoid a qualifying Booking.

18.4 Legitimate Exceptions

A Host may request cancellation where permitted by JoyRide for circumstances such as:

Vehicle safety concerns;
Mechanical failure;
Theft;
Accident;
Government restriction;
Fraud or suspected fraudulent activity;
Emergency circumstances;
Material Listing error;
Other circumstances recognized by JoyRide; or
Other circumstances required by applicable law.

18.5 Instant Book Settings

JoyRide may permit Hosts to establish eligibility criteria for Instant Book, subject to JoyRide's policies and applicable law.

Examples may include:

Advance notice;
Minimum trip length;
Maximum trip length;
Availability windows;
Pickup requirements; and
Other objective marketplace settings.

Hosts may not use prohibited discriminatory criteria.

19. HOST CANCELLATIONS

Hosts should accept a Booking only when they reasonably expect to fulfill it.

Repeated or unjustified Host cancellations may result in:

Cancellation fees;
Reduced marketplace visibility;
Suspension of Instant Book;
Listing restrictions;
Loss of Host privileges;
Account suspension; or
Account termination.

Any applicable cancellation fees will be disclosed through JoyRide's applicable fee schedule or Booking interface.

20. GUEST COMMUNICATION

Hosts must communicate with Guests through JoyRide's approved communication channels when required.

You must not:

Harass Guests;
Threaten Guests;
Discriminate against Guests;
Request inappropriate personal information;
Attempt to circumvent JoyRide fees;
Direct Guests to conduct payment outside JoyRide;
Pressure Guests to cancel through JoyRide to transact privately; or
Use Guest information for unrelated purposes.

21. OFF-PLATFORM TRANSACTIONS

You may not knowingly circumvent JoyRide by arranging a Booking, payment, extension, or related vehicle rental outside the Platform for the purpose of avoiding JoyRide fees or protections.

Examples include asking a Guest to:

Pay cash;
Venmo you directly;
Pay through another payment application;
Book directly with you instead of through JoyRide; or
Continue a JoyRide Booking outside the Platform to avoid applicable charges.

This restriction does not prohibit lawful transactions that are genuinely unrelated to JoyRide or its marketplace.

22. HOST INSURANCE ATTESTATION

Before listing a vehicle, you may be required to provide an insurance attestation or other insurance information requested by JoyRide.

By submitting an insurance attestation, you represent that the information you provide is accurate and complete to the best of your knowledge.

22.1 Required Disclosures

You may be required to disclose:

Insurance company;
Policy number;
Coverage type;
Policy status;
Vehicle covered;
Policy expiration;
Named insured;
Lienholder or lessor when applicable;
Material restrictions on peer-to-peer sharing; and
Other information reasonably required by JoyRide.

22.2 No False Attestation

You may not state that a vehicle is insured if:

The policy has expired;
The policy has been cancelled;
The policy does not apply to the vehicle;
You know or reasonably should know that peer-to-peer sharing is excluded;
The information is materially inaccurate; or
The policy otherwise does not provide the represented coverage.

22.3 Insurance Changes

You must promptly notify JoyRide if:

Coverage is cancelled;
Coverage lapses;
A claim affects the vehicle's insurability;
The vehicle changes ownership;
The vehicle changes insurance policies;
The insurer restricts peer-to-peer sharing;
The vehicle becomes uninsured; or
Any material insurance information changes.

22.4 JoyRide Protection

JoyRide may separately provide or facilitate protection or insurance applicable during a Booking.

Such protection is governed by the applicable protection documents and insurance policy.

Your personal automobile insurance policy may contain exclusions or limitations relating to peer-to-peer sharing.

You are responsible for reviewing your policy and determining your obligations.

23. HOST INSURANCE POLICY COOPERATION

You agree to cooperate with JoyRide, its insurers, claims administrators, and authorized representatives concerning claims involving a Host Vehicle.

You may be required to provide:

Insurance information;
Policy documents;
Claims information;
Vehicle ownership documents;
Repair records;
Accident reports;
Photographs;
Witness information; and
Other reasonably relevant information.

24. PROTECTION AND INSURANCE DO NOT REPLACE HOST RESPONSIBILITIES

JoyRide protection or insurance does not eliminate your responsibilities under this Agreement.

Unless expressly provided in applicable insurance or protection documents, protection does not guarantee reimbursement for:

Ordinary maintenance;
Mechanical wear;
Depreciation;
Loss of use;
Diminution in value;
Unauthorized modifications;
Certain prohibited uses;
Pre-existing damage;
Fraudulent claims;
Losses outside applicable coverage; or
Other excluded losses.

The actual policy and applicable protection documents control coverage.

25. HOST PAYOUTS

25.1 General Rule

For each completed Booking, JoyRide will calculate the Host Payout according to the applicable pricing and fee structure displayed or otherwise provided to the Host.

25.2 Potential Components

Depending on the applicable JoyRide fee structure, a Host Payout may be affected by:

Base Booking price;
Host service fees;
Guest fees;
Protection-related amounts;
Taxes;
Discounts;
Promotions;
Refunds;
Cancellation amounts;
Additional charges;
Damage claims;
Chargebacks;
Payment-processing adjustments;
Regulatory charges; and
Other amounts permitted under JoyRide's policies.

25.3 No Guaranteed Payout

The amount displayed before or during a Booking may be subject to adjustments permitted by this Agreement and the applicable JoyRide policies.

26. PAYOUT ACCOUNT

You must maintain a valid payout method through JoyRide's designated payment provider.

JoyRide may require identity verification before issuing payouts.

Payouts may be delayed when:

Identity verification is incomplete;
Fraud is suspected;
A chargeback is pending;
A claim is under investigation;
Required tax information is missing;
The payout account is invalid;
A legal restriction applies; or
Another legitimate payment-processing issue exists.

27. STRIPE AND PAYMENT PROCESSING

JoyRide may use Stripe or another payment processor for Guest payments and Host payouts.

By participating as a Host, you authorize JoyRide and its payment processors to process transactions associated with your Bookings.

Your use of payment services may also be subject to the payment processor's applicable terms.

JoyRide does not store complete payment-card information when such information is processed directly by the applicable payment processor, except as otherwise disclosed in the Privacy Policy.

28. PAYOUT ADJUSTMENTS

JoyRide may adjust or offset a Host Payout where reasonably necessary to account for:

Guest refunds;
Chargebacks;
Duplicate payments;
Payment errors;
Fraud;
Damage claims;
Amounts owed to JoyRide;
Fees;
Taxes;
Cancellation adjustments;
Reversed transactions;
Regulatory requirements; or
Other amounts authorized by this Agreement.

Where practicable, JoyRide will provide an explanation of material adjustments.

29. CHARGEBACKS

If a Guest reverses or disputes a payment through a card issuer or payment provider, JoyRide may temporarily withhold the affected amount while the dispute is investigated.

If the payment is ultimately reversed, JoyRide may recover the corresponding amount from the Host when permitted by applicable law and the circumstances of the transaction.

30. TAXES

Hosts are responsible for determining and satisfying their own tax obligations arising from Host activity.

Depending on the jurisdiction and circumstances, Host activity may result in:

Income tax;
Sales or rental-related taxes;
Local taxes;
Excise taxes;
Information reporting;
Other governmental obligations.

JoyRide may collect, remit, or report taxes where required or where JoyRide elects to do so.

JoyRide does not provide individualized tax advice.

31. ADDITIONAL CHARGES

Where permitted by JoyRide's policies and applicable law, Hosts may be eligible to receive amounts associated with:

Excess mileage;
Fuel;
Charging;
Cleaning;
Smoking;
Pet-related damage;
Lost keys;
Tolls;
Parking;
Traffic-related charges;
Damage;
Late returns; or
Other documented Booking-related costs.

Hosts may not invent or impose charges that were not authorized by JoyRide or disclosed as required.

32. DAMAGE CLAIMS

If a Host believes a Guest caused damage, the Host must promptly report the issue through JoyRide's designated claims process.

The Host should provide:

Before-trip photographs;
After-trip photographs;
Date and time information;
Repair estimates;
Invoices where available;
Vehicle condition records;
Relevant communications;
Police reports when applicable; and
Other evidence reasonably requested.

JoyRide may investigate the claim and determine whether the claim is eligible under applicable protection, insurance, or damage-recovery procedures.

33. PRE-EXISTING DAMAGE

Hosts are responsible for accurately documenting pre-existing damage.

A Host may not seek reimbursement from a Guest for damage that existed before the Guest's Booking.

Failure to adequately document pre-trip condition may affect a Host's claim.

34. MAINTENANCE RECORDS

JoyRide may require Hosts to maintain or provide reasonable maintenance records.

Examples include:

Service invoices;
Tire records;
Brake records;
Inspection records;
Recall documentation;
Registration;
Vehicle title;
Repair records; and
Other records relevant to vehicle safety or eligibility.

35. ACCIDENTS AND EMERGENCIES

If a Guest reports an accident involving your vehicle, you must cooperate with JoyRide's claims and incident procedures.

You should not instruct a Guest to conceal an accident or damage.

You must not:

Encourage false statements;
Destroy evidence;
Alter photographs;
Falsify repair invoices;
Discourage reporting to authorities where required; or
Attempt to manipulate a claim.

36. VEHICLE THEFT

If a Host Vehicle is stolen during or following a Booking, the Host must promptly notify:

Law enforcement when appropriate;
JoyRide; and
Applicable insurers or claims administrators.

The Host must cooperate with recovery efforts.

37. SAFETY RECALLS

You must promptly notify JoyRide if your vehicle becomes subject to a safety recall that could materially affect safe operation.

You must comply with any applicable requirement to repair or restrict operation of the vehicle.

JoyRide may temporarily suspend a Listing while a recall or safety concern is evaluated.

38. PROHIBITED VEHICLE USE

Hosts must not knowingly permit a vehicle to be used for prohibited purposes.

The prohibited-use provisions in the JoyRide Terms of Service and Protection Terms apply to Host Vehicles.

These may include:

Racing;
Track use;
Off-roading where prohibited;
Towing when prohibited;
Commercial delivery;
Rideshare;
Subleasing;
Illegal activity;
Driving under the influence;
Unauthorized drivers;
International border crossings without authorization;
Excessive or prohibited mileage;
Vehicle modifications;
Tampering with GPS or safety systems; and
Other prohibited activities.

39. HOST RESPONSIBILITY FOR ACCURATE RULES

Hosts may establish reasonable vehicle-specific rules that are:

Lawful;
Clearly disclosed;
Consistent with JoyRide policies;
Not discriminatory;
Not misleading; and
Not inconsistent with applicable protection or insurance requirements.

40. NO DISCRIMINATION

Hosts must comply with applicable federal, state, and local anti-discrimination laws and JoyRide's nondiscrimination policies.

You may not reject, cancel, penalize, or otherwise treat a Guest differently based on a protected characteristic.

JoyRide may investigate alleged discriminatory conduct.

41. GUEST PRIVACY

Hosts may receive limited Guest information necessary to complete a Booking.

You must:

Use Guest information only for legitimate Booking-related purposes;
Protect Guest information;
Not sell Guest information;
Not publish Guest information;
Not contact Guests for unrelated marketing without appropriate authorization; and
Delete or cease using Guest information when it is no longer reasonably necessary.

You may not request sensitive personal information from Guests unless required and authorized for a legitimate purpose.

42. VEHICLE LOCATION AND TRACKING

If JoyRide or a Host uses an approved GPS or location technology in connection with a Host Vehicle, the use of that technology must comply with JoyRide's Privacy Policy, applicable disclosures, and applicable law.

Hosts may not secretly install or operate prohibited surveillance systems.

Hosts must not intentionally disable required safety or location technology.

43. VEHICLE TELEMATICS

Hosts must disclose material telematics or monitoring features when required by JoyRide.

JoyRide may restrict the use of telematics that creates privacy, safety, security, or regulatory concerns.

44. HOST CONTENT

You retain ownership of content you submit to JoyRide, subject to the rights granted to JoyRide under the Terms of Service.

Host content may include:

Vehicle photographs;
Vehicle descriptions;
Reviews;
Messages;
Profile information; and
Other Listing content.

You grant JoyRide the rights reasonably necessary to host, display, reproduce, distribute, promote, and operate that content through the Platform.

45. LICENSE TO LISTING CONTENT

You represent that you have the necessary rights to all photographs, descriptions, trademarks, logos, and other content you upload.

You may not upload content that infringes another person's rights.

JoyRide may remove content that violates applicable law or JoyRide policies.

46. JOYRIDE'S RIGHT TO REVIEW VEHICLES

JoyRide may require:

Vehicle photographs;
Inspection;
In-person inspection;
Video inspection;
VIN verification;
Registration verification;
Title verification;
Insurance verification;
Safety documentation;
Maintenance records; or
Other documentation.

JoyRide may use third-party inspection or verification providers.

47. APPROVAL DOES NOT GUARANTEE SAFETY

A vehicle's approval by JoyRide does not constitute a continuing representation that:

The vehicle is mechanically perfect;
The vehicle is free from defects;
The vehicle will remain safe;
The vehicle will remain insured;
The vehicle complies with every applicable law; or
The vehicle is suitable for every Guest or use.

Hosts remain responsible for ongoing vehicle condition.

48. JOYRIDE'S RIGHT TO SUSPEND A LISTING

JoyRide may temporarily suspend a Listing if it reasonably believes:

The vehicle may be unsafe;
The Listing is inaccurate;
Insurance is uncertain;
The vehicle may be stolen;
Documentation is missing;
A Guest complaint requires investigation;
Fraud may be occurring;
A claim is pending;
The vehicle may violate applicable law; or
Suspension is otherwise reasonably necessary to protect the marketplace.

49. JOYRIDE'S RIGHT TO REMOVE A VEHICLE

JoyRide may permanently remove a vehicle from the marketplace for reasons including:

Safety concerns;
Repeated Guest complaints;
Fraud;
Misrepresentation;
Insurance problems;
Excessive cancellations;
Poor vehicle condition;
Unlawful activity;
Repeated policy violations;
Failure to cooperate with investigations;
Repeated damage disputes; or
Other legitimate marketplace or compliance reasons.

50. HOST PERFORMANCE

JoyRide may evaluate Host performance using objective marketplace information, including:

Cancellation rate;
Response rate;
Guest ratings;
Reviews;
Incident history;
Damage history;
Claims history;
Listing accuracy;
Vehicle condition;
Compliance history; and
Other legitimate marketplace metrics.

JoyRide may use these metrics to determine eligibility for certain Host features.

51. REVIEWS AND RATINGS

Guests may rate and review Hosts and vehicles.

Hosts may not:

Manipulate ratings;
Create fake accounts;
Submit fraudulent reviews;
Threaten Guests for negative reviews;
Offer improper incentives for positive reviews; or
Retaliate against Guests for honest feedback.

52. HOST FEES

Host fees are disclosed on JoyRide's fee schedule. The current Host fee is 4.5% of the trip price and is deducted from Host payouts. Fees may also appear in the Host dashboard, Listing interface, or Booking interface.

Fees may include:

Marketplace fees;
Payment-processing fees;
Optional services;
Damage-related administrative fees;
Cancellation fees;
Other applicable charges.

JoyRide may change fees prospectively as permitted by the Terms of Service and applicable law.

53. PROMOTIONS AND DISCOUNTS

JoyRide may offer promotional pricing, discounts, credits, or other incentives.

The applicable promotion terms will determine how the promotion affects the Host's payout.

54. EXTENDING A BOOKING

A Guest may request to extend a Booking through JoyRide.

Hosts should not approve or arrange an extension outside the Platform.

An extension is not effective until confirmed through JoyRide.

55. EARLY RETURNS

If a Guest returns a vehicle early, the Host must follow JoyRide's applicable policies regarding refunds, pricing, and availability.

Hosts may not independently demand additional payment from a Guest for an early return unless authorized.

56. LATE RETURNS

Hosts should report materially late returns through JoyRide.

If a Guest fails to return the vehicle as required, the Host should not engage in unsafe confrontation or unauthorized recovery efforts.

JoyRide may coordinate with the Guest, roadside assistance, law enforcement, recovery providers, or other appropriate parties.

57. HOST EMERGENCIES

Hosts must maintain accurate emergency contact information.

If JoyRide identifies an urgent safety issue involving a Host Vehicle, the Host must reasonably cooperate with JoyRide's emergency procedures.

58. ROADSIDE ASSISTANCE

Where roadside assistance is included with a Booking or protection product, the applicable roadside-assistance terms control.

Hosts should not misrepresent what roadside assistance covers.

59. HOST OBLIGATION TO COOPERATE

You agree to reasonably cooperate with:

JoyRide;
Payment processors;
Insurers;
Claims administrators;
Law enforcement;
Government authorities;
Inspection providers; and
Other authorized service providers

when reasonably necessary to administer a Booking, investigate an incident, process a claim, or comply with law.

60. FRAUD AND MISREPRESENTATION

You may not:

Create fake vehicle listings;
Submit fraudulent documents;
Misrepresent ownership;
Submit false damage claims;
Manipulate photographs;
Fabricate repair invoices;
Misrepresent vehicle condition;
Manipulate mileage;
Create fake Guest accounts;
Manipulate reviews;
Circumvent fees;
Commit payment fraud; or
Engage in other deceptive conduct.

JoyRide may suspend or terminate accounts involved in suspected fraud.

61. HOST ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your Host account credentials.

You must promptly notify JoyRide if you suspect unauthorized access.

You may not allow another person to operate your Host account unless expressly permitted.

62. RECORDS

Hosts should retain records reasonably necessary to document:

Vehicle ownership;
Insurance;
Maintenance;
Registration;
Inspection;
Bookings;
Damage;
Repairs;
Expenses; and
Other relevant transactions.

JoyRide may request records when reasonably necessary for compliance or claims purposes.

63. PERSONAL PROPERTY

Hosts should not leave valuable personal property in a vehicle.

JoyRide is not responsible for personal property left in a Host Vehicle except as expressly required by applicable law or an applicable protection policy.

64. HOST'S RESPONSIBILITY FOR THIRD-PARTY RIGHTS

You are responsible for ensuring that your Listing and vehicle do not violate:

Lienholder rights;
Lessor rights;
Insurance contracts;
Registration requirements;
Local restrictions;
Condominium or HOA rules where applicable;
Parking restrictions;
Government requirements; or
Other third-party rights.

65. STATE AND LOCAL REQUIREMENTS

Vehicle sharing laws differ by jurisdiction.

You agree to comply with applicable laws and regulations governing your Host activity and Host Vehicle.

JoyRide may impose additional requirements for particular states or localities.

Where applicable law requires a different rule than this Agreement, the applicable law controls.

66. NEW YORK AND OTHER SPECIAL JURISDICTIONS

Certain jurisdictions impose specific requirements on peer-to-peer vehicle-sharing programs, Hosts, Guests, insurance, disclosures, claims, and vehicle use.

JoyRide may provide state-specific supplements or modify the Host experience to comply with those requirements.

Hosts agree to comply with applicable state-specific requirements.

67. INTERSTATE USE

Guests may generally be permitted to travel across state lines where permitted by JoyRide and applicable law.

Hosts may not impose undisclosed geographic restrictions that conflict with the Listing or Booking.

International travel or crossing an international border requires JoyRide authorization where applicable.

68. INTERNATIONAL HOSTS OR VEHICLES

JoyRide may permit vehicles outside the United States only where expressly supported.

Additional requirements may apply to:

Registration;
Insurance;
Currency;
Taxes;
Licensing;
Safety;
Vehicle documentation;
Cross-border use; and
Local law.

69. HOST PAYOUT DISPUTES

If you believe a payout is incorrect, you should contact JoyRide through the designated support process.

You should provide:

Booking number;
Relevant dates;
Expected payout;
Actual payout;
Supporting documentation; and
Explanation of the alleged discrepancy.

JoyRide may investigate and correct demonstrated payment errors.

70. PAYMENT HOLDS AND DELAYS

JoyRide may delay or hold funds when reasonably necessary to:

Verify identity;
Investigate fraud;
Investigate a claim;
Process a chargeback;
Comply with law;
Correct a payment error;
Address suspicious activity; or
Protect the integrity of the payment system.

71. HOST INDEMNIFICATION

To the extent permitted by law and subject to the Terms of Service, you may be responsible for losses arising from:

Your breach of this Agreement;
Your intentional misconduct;
Fraud;
Material misrepresentation;
Unauthorized use of a vehicle;
Failure to maintain required documentation;
Violation of law; or
Other conduct for which you are legally responsible.

Nothing in this provision requires indemnification for losses caused by JoyRide's own conduct to the extent prohibited by applicable law.

72. NO WAIVER OF INSURANCE RIGHTS

Nothing in this Host Agreement is intended to modify the terms of an applicable insurance policy.

Insurance coverage is determined by the applicable policy, endorsements, exclusions, declarations, and applicable law.

73. PROTECTION TERMS

The JoyRide Trip Protection and Platform Protection Terms apply where applicable.

Those terms may establish:

Covered losses;
Exclusions;
Deductibles;
Claims procedures;
Liability protections;
Vehicle damage protection;
Guest responsibilities;
Host responsibilities; and
Other protection requirements.

The actual insurance policy or protection agreement controls in the event of a conflict concerning coverage.

74. NO GUARANTEE OF INSURANCE COVERAGE

JoyRide does not guarantee that every loss involving a Host Vehicle will be covered by insurance or a protection product.

Coverage may depend on:

The Booking;
The location;
The vehicle;
The Guest;
The driver;
The circumstances of the loss;
Policy terms;
Exclusions;
Applicable law; and
Other factors.

75. CLAIMS AGAINST HOSTS

A Guest, third party, insurer, government authority, or other person may have rights or claims against a Host arising from vehicle ownership, maintenance, use, or other circumstances.

Nothing in this Agreement prevents a person from exercising rights that cannot lawfully be waived.

76. HOST TERMINATION

You may stop participating as a Host by removing your Listings and following JoyRide's account-closure procedures.

You remain responsible for obligations arising from previous Bookings.

77. JOYRIDE TERMINATION

JoyRide may suspend or terminate your Host privileges as permitted by the Terms of Service.

Termination may result from:

Fraud;
Safety violations;
Repeated cancellations;
Insurance issues;
Misrepresentation;
Prohibited conduct;
Failure to cooperate;
Unlawful conduct;
Repeated Guest complaints;
Payment problems; or
Other violations of JoyRide agreements.

78. EFFECT OF TERMINATION

Termination does not automatically eliminate obligations arising before termination.

These may include:

Payment obligations;
Damage claims;
Indemnification;
Tax obligations;
Confidentiality;
Dispute-resolution provisions;
Intellectual-property provisions; and
Other provisions that by their nature should survive.

79. JOYRIDE PLATFORM CHANGES

JoyRide may modify:

Host tools;
Listing requirements;
Booking systems;
Instant Book;
Payout systems;
Fees;
Verification requirements;
Safety requirements; and
Other marketplace functionality.

Material changes will be handled according to the Terms of Service and applicable law.

80. ELECTRONIC ACCEPTANCE

By clicking an acceptance button, checking a box, creating a Host account, submitting a Listing, or otherwise affirmatively accepting this Agreement electronically, you agree to be bound by this Host Agreement.

Georgia law generally recognizes electronic records and electronic signatures and does not deny a contract legal effect solely because it was formed electronically, subject to applicable requirements.

81. ELECTRONIC RECORDS

You agree that JoyRide may provide:

Agreements;
Notices;
Receipts;
Payout statements;
Claims communications;
Policy updates;
Tax documents where permitted; and
Other records

electronically.

You should maintain access to your email address and JoyRide account.

82. NOTICES

JoyRide may provide notices through:

Email;
In-app notifications;
Website notices;
SMS where authorized;
Account messages; or
Other electronic means permitted by law.

83. CHANGES TO THIS AGREEMENT

JoyRide may update this Host Agreement from time to time.

If a material change affects your rights or obligations, JoyRide may provide notice as required by applicable law.

Your continued participation as a Host after the effective date of an updated Agreement may constitute acceptance where permitted by law.

84. GOVERNING LAW

This Agreement is governed by the laws specified in the JoyRide Terms of Service, except to the extent applicable law requires otherwise.

For JoyRide, the intended governing law is Georgia, subject to applicable federal law and mandatory laws of the jurisdiction applicable to the particular transaction.

85. DISPUTE RESOLUTION

Disputes involving JoyRide and a Host are subject to the dispute-resolution provisions of the JoyRide Terms of Service, including applicable:

Informal dispute procedures;
Individual arbitration;
Class-action waiver;
Jury-trial waiver;
Small-claims provisions;
Arbitration procedures; and
State-specific requirements.

Nothing in this Agreement eliminates rights that cannot legally be waived.

86. SEVERABILITY

If any provision of this Host Agreement is determined to be unlawful or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

87. NO WAIVER

JoyRide's failure to enforce a provision does not constitute a waiver of its right to enforce that provision later.

88. ENTIRE AGREEMENT

This Host Agreement, together with the JoyRide Terms of Service, Privacy Policy, applicable Protection Terms, Listing-specific terms, and applicable state supplements, constitutes the agreement governing your participation as a Host.

89. ASSIGNMENT

You may not assign your Host account or your rights under this Agreement without JoyRide's written authorization.

JoyRide may assign this Agreement as permitted by the Terms of Service and applicable law.

90. NO THIRD-PARTY BENEFICIARIES

Except where expressly provided by applicable insurance or other agreements, this Host Agreement does not create third-party beneficiary rights.

91. CONTACT INFORMATION

JoyRide

Legal name: JoyRide

State of formation: Georgia

Legal notices: hello@drivejoyride.app

Host support: hello@drivejoyride.app · JoyRide Support

Mailing address: Available upon request at hello@drivejoyride.app

Website: https://www.drivejoyride.app

92. HOST ACKNOWLEDGMENTS

By becoming or continuing as a Host, you acknowledge that:

You have read this Host Agreement;
You understand that JoyRide operates a marketplace;
You are responsible for the accuracy of your Listing;
You are responsible for maintaining your vehicle;
You will not knowingly list an unsafe vehicle;
You will provide accurate vehicle documentation;
You will provide accurate insurance information;
You will notify JoyRide of material insurance changes;
You understand that insurance policies may contain exclusions for peer-to-peer sharing;
You understand that JoyRide protection is subject to separate terms and actual policy language;
You understand that Host payouts may be adjusted in permitted circumstances;
You understand that Instant Book creates obligations to honor qualifying reservations;
You will not intentionally cancel legitimate Instant Book reservations merely because you prefer not to fulfill them;
You will accurately document vehicle condition;
You will cooperate with claims and investigations;
You will not submit fraudulent claims;
You will comply with applicable laws;
You will not discriminate against Guests;
You will protect Guest information;
You will not circumvent JoyRide's marketplace;
You understand that JoyRide does not guarantee a particular level of bookings or income; and
You agree to comply with this Host Agreement and the other applicable JoyRide agreements.

97. EFFECTIVE DATE AND VERSION

Effective Date: September 20, 2026

Version: 1.0

Company: JoyRide

Jurisdiction of Formation: Georgia

END OF HOST AGREEMENT

JoyRide Support · hello@drivejoyride.app